Frequently Asked Questions
We believe clarity creates confidence. Below, you’ll find answers to commonly asked questions about our services, expertise, and collaborative process.
SEO, AEO & GEO
What is SEO, AEO, and GEO?
SEO (Search Engine Optimisation), AEO (Answer Engine Optimisation), and GEO (Generative Engine Optimisation) are strategies used to improve how your business is discovered online. SEO focuses on ranking in search engines, AEO focuses on being the direct answer in search results (like AI and voice search), and GEO focuses on visibility within AI-driven platforms and generative search tools.
Do I need all three: SEO, AEO, and GEO?
In most modern digital strategies, yes. SEO builds your foundation, AEO improves how easily users get direct answers from your content, and GEO ensures your brand appears in AI-generated responses. Together, they create full-spectrum visibility.
How long does it take to see results?
SEO, AEO, and GEO are long-term strategies. You may see early improvements within 4–8 weeks, but stronger, consistent results typically develop over 3–6 months depending on competition and industry.
Branding & Marketing
What does your branding service include?
We create complete brand identities including logo design, colour systems, typography, tone of voice, and visual direction. Our goal is to build a strong, consistent brand that reflects your values and attracts your ideal audience.
Do you also manage marketing campaigns?
Yes. We offer strategic marketing services that include digital campaigns, content strategy, social media direction, and performance optimisation to help grow visibility and engagement.
Can you refresh an existing brand instead of starting from scratch?
Absolutely. We often work with established businesses to refine, modernise, and reposition their brand while keeping their core identity intact.
E-Commerce
Do you build online stores?
Yes, we design and develop fully functional e-commerce websites that are user-friendly, secure, and optimised for conversions.
Which platforms do you work with?
We work with a range of platforms depending on your needs, including Shopify, WooCommerce, and custom-built solutions.
Can you help improve an existing e-commerce store?
Yes. We can optimise your store for better performance, improve user experience, increase conversions, and enhance overall design and functionality.
Website Development
What types of websites do you build?
We build a wide range of websites including business sites, landing pages, portfolio sites, and e-commerce platforms, all tailored to your goals.
Will my website be mobile-friendly?
Yes. Every website we create is fully responsive, ensuring it works seamlessly across mobile, tablet, and desktop devices.
Do you provide ongoing support after launch?
Yes. We offer ongoing maintenance and support to ensure your website remains secure, updated, and performing at its best.